


Browse Our Summer Newsletter
Healing Systems, Not Just People: Healing Health Inequalities
Read more£50
Could provide ongoing floating support to help someone maintain their tenancy every month.
DONATE NOW
£25
Could fund weekly benefits advice sessions assisting people to access the support they're entitled to.
DONATE NOW
£15
Could support our life skills workshops teaching independence and sustainable living.
DONATE NOW
£8
Could help run social groups that reduce isolation and build community connections.
DONATE NOW
£250
Could fund intensive housing support for someone facing eviction.
DONATE NOW
£100
Could provide specialist floating support to help someone maintain their tenancy.
DONATE NOW
£50
Could supply essential resources to help someone set up their first independent home.
DONATE NOW
£25
Could support our community outreach work connecting people to housing support.
DONATE NOW
Sarah has just received an eviction notice. Her benefits have been stopped due to a missed appointment, her mental health is deteriorating, and she’s struggling to keep up with basic tasks like shopping and cleaning. Without urgent intervention, she faces homelessness within weeks, and once that happens, her path back to stability becomes exponentially harder.
This scenario plays out hundreds of times each year across Luton, where poverty, mental health challenges, and housing insecurity create a perfect storm that can destroy lives in a matter of weeks. Traditional services often work in isolation, leaving people to navigate complex systems alone when they’re least able to cope.
SIG Penrose Synergy is our integrated floating support service, providing intensive, personalised support to people who are at risk of losing their independence.
Rather than treating symptoms, we tackle the whole picture, recognising that housing problems rarely exist in isolation and working alongside people for up to two years to address root causes and build lasting stability.
Your support helps us reach people before a crisis hits, preventing homelessness and enabling hundreds of people to live successfully in their communities each year.
Our experienced team provides flexible, person-centred support that meets people where they are.
We respond to all referrals within one working day, addressing urgent issues like eviction notices, benefit sanctions, or utility disconnections before they become insurmountable crises.
Rather than focusing on single issues, we work with people to understand the complete picture of their challenges and strengths, creating personalised support plans that address their root causes.
From budgeting and benefits navigation to tenancy management and health appointments, we help people develop the practical skills they need for independent living.
Our relationships with over 200 local organisations mean we can quickly connect people with specialist support for mental health, domestic violence, substance use, or learning disabilities.
We meet people at their preferred locations—homes, cafes, or community spaces—making support accessible for those who find traditional office services difficult.
Our team offers expertise in benefits systems and housing law, advocating with landlords, councils, and agencies for professional representation to resolve complex issues.
Every person we help maintain their tenancy prevents potential costs of thousands of pounds in emergency accommodation, social services intervention, and health crises. Homelessness costs local authorities an average of £24,000 per person annually, while our early intervention approach costs a fraction of this amount.
Our prevention-focused model reduces pressure on overstretched emergency services. By addressing mental health, housing, and benefit issues early, we prevent the escalation that leads to costly hospital admissions, police call-outs, and emergency housing placements.
Through our partnerships with over 200 local organisations, we strengthen Luton’s entire support network. Our role as a trusted connector means other services can focus on their specialisms while knowing their clients will receive wraparound support for housing and practical needs.
The people we support become more resilient, independent, and able to contribute positively to their communities. Many go on to volunteer, help others, or engage in employment and training, creating positive ripple effects that strengthen neighbourhoods across Luton.
Every year, we provide tailored floating support to around 800-1,000 people in Luton, with flexible backing ranging from crisis intervention to long-term empowerment over up to two years.
96% of people we support are able to maintain their existing tenancy, and we respond to 100% of referrals within one working day, ensuring no one faces a crisis alone.
As demand for our services grows due to the rising cost of living, we need additional funding to maintain our rapid response times and intensive support model to keep people in their homes and communities.
“With the amount of support and care within Synergy, I am slowly starting to find a sense of self-worth, belonging and confidence that I had lost some time ago.”
Laura, previous Synergy participant
Out-of-hours mental health resource centre for adults with mental ill-health, combating loneliness and isolation through peer support and social inclusion. Learn more>>>
Award-winning green community recovery service helping people overcome isolation and rebuild their lives through therapeutic growing and peer support. Learn more>>>
Essential hospital discharge service breaking the cycle of mental health crisis by ensuring safe housing and community support for lasting recovery. Learn more>>>