How We Can Help:

Penrose STEPS is a unique mixed-gender accommodation assessment and support service for adult patients discharged from East London Foundation Trust (ELFT) mental health wards. The service addresses the problems experienced by patients whose discharge is delayed for non-clinical reasons or discharged to no fixed abode or unsuitable accommodation.

 

STEPS is part of the Mental Health and Housing Pathway between Luton Borough Council and East London Foundation Trust (ELFT) to aim to ensure that people have suitable and safe accommodation upon discharge.

What We Offer:

Mental health in-patient services continue seeing increased demand for beds in Luton, Central Beds, and Bedford Borough. The service ensures that the perspectives and needs of every patient discharged from the hospital are understood to find suitable accommodation, support timely discharge, and help maintain hospital bed capacity and flow in the system.

Eligibility

Any Luton resident who is an inpatient in a mental health ward who has support needs around housing-related support.

Referral path

Referrals are made through the hospital's Acute Mental Health Ward staff, care coordinators, and local authorities' social worker team. Self-referrals can also be made within the hospital ward.

SIG Penrose - STEPS Mental Health Hospital Discharge Service

Telephone : 01582 343 230

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