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Partnering for Impact in Complex Times
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We supports people in Brent in managing their accommodation and tenancies, working towards employment, and staying healthy and safe. with a dedicated team of staff, peer mentors, and volunteers.
Synergy empowers and encourages adults at risk of losing their current accommodation due to underlying issues such as mental and physical ill-health, substance use and learning disabilities or any other reason like job loss.
We support people in managing their accommodation and tenancies, working towards employment, and staying healthy and safe. Support is provided through a dedicated team of staff, peer mentors, and volunteers. We partner with Brent HUBS to offer a drop-in service delivered in partnership with Brent Borough Council.


We understand that there are often many reasons why people may need help to develop the skills and tools needed to live independently and engage with support services. We offer a flexible service with one-to-one sessions to seek understanding, multi-agency working to help overcome barriers and make information available in various formats.
We focus on tenancy-related support needs, and the drop-in service provides advice on benefits, housing, and other general support needs. We can offer support for up to one year, which can be extended depending on circumstances.


Brent residents requiring support with housing due to underlying issues such as mental and physical ill-health, substance use, learning disabilities or any other reason.
You can refer yourself to the service, and external community providers and social and health care professionals can also make referrals at referrals.synergybrent@penrose.org.uk.
Convo is a deaf-led remote interpreting services for deaf and hard of hearing individuals. If you use British Sign Language (BSL), you can call Synergy Brent through the Convo Now app on iOS, Android or a web browser.
First-time users will be asked to register once. This keeps your account secure and allows us to return your call if needed using your unique code.
To receive callbacks from us, please provide your unique code, which is on the Convo Now homepage. This unique code will allow us to call you back.
See Convo’s Knowledge Base for support in receiving callbacks: https://info.convo.io/uk/help/what-is-my-convo-number
FAQs and transition information: https://info.convo.io/uk/help/signlive-becoming-convo#faqs
Need help? hello-uk@convo.io
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