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Job title
Service Manager
Work location
Hove, Brighton
£32, 482 per annum
Hours per week
Shift pattern
Monday to Friday
Closing date
26 September 2021

Job overview

We are currently recruiting for an experienced and dedicated Service Manager to join our Women's Services based in Hove, Brighton to deliver the highest standards of service quality, performance and improvements through excellent leadership; ensuring full contract and regulatory compliance, whilst supporting the Head of Services in the implementation and delivery of service monitoring and development and contribute to the strategic direction of local services.

Leading a team made up of a Deputy Service Manager and Recovery/Support Workers, the Service Manager will offer strength based and personalised support to service users to enable them to develop the independence and life skills they require, so they can develop the skills and resilience to move on to independent living and live happier, fulfilled lives.

This is a unique opportunity for a innovative manager to lead the service, and build upon the service excellence that we are renowned for. We are looking for a leader who is a decision maker; great listener; succinct communicator and an advocate for change.

You will have a successful background in mental health, complex needs, homelessness and substance misuse provision and have similar service experience at managerial level. With a robust history of implementing, improving standards and steering change, you will be committed to creating an inclusive environment, which celebrates difference and allows our staff and service users to flourish.

If you are passionate about supporting the people we work with and the belief that everyone can turn their life around regardless of past or present circumstances, then we want to hear from you!

Experience Required:

  • NVQ / Diploma Level 4 in Management / Health & Social Care / Mental Health or professional equivalent
  • Direct experience of service delivery within reintegration and rehabilitation services or similar
  • Operational management experience with the ability to work under challenging circumstances
  • A good understanding of the needs of vulnerable people who may have mental health, offending or substance misuse problems
  • Proven ability to provide clear leadership and management to a team
  • Experience of housing management including voids and evictions
  • Knowledge and practical application of key legislation – mental health, criminal justice, social care and housing etc
  • Ability to influence and form strong relationships with commissioning bodies and professional agencies
  • Experience of successful management of voids rental income and budgets/KPI’s
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