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Job title
Deputy Service Manager (Nights)
Work location
Elephant and Castle, London
£32, 000 per annum
Hours per week
Closing date
19 June 2022 - closed
Supporting documents
Deputy Service Manager JD

Job overview

Recruitment closed

We are looking for a talented, passionate and ambitious staff team to join SIG Penrose’s Criminal Justice division for the mobilisation and delivery of a flagship new service.

We will be opening a new residential service supporting men assessed as high-risk and/or with complex needs to resettle back into the community following release from prison. Working closely in partnership with The Probation Service (TPS), the service will offer intensive levels of support and supervision to provide a vital bridge between prison and the community, reduce reoffending and protect the public.

Staffed 24 hours per day, the service will be rooted in the principles of psychologically-informed and enabling environments; providing a safe, supported space for residents to be engaged, encouraged, constructively challenged, motivated and supported towards lasting change. It will be a hive of meaningful activity with our team and partner agencies delivering a comprehensive range of interventions, both 1-1 and groups, addressing the underlying causes of offending behaviour.

We will adopt a strength-based approach, recognising that everyone has the capacity to change with the right support around them; developing our residents’ skills, self-confidence and resilience to prepare them for living independently.

Due to the history of the client group, robust risk management and strong partnership working protocols will be essential. Our team will work very closely with TPS Probation Practitioners and other key community agencies to keep residents, staff and the public safe. When necessary we will need to support formal enforcement proceedings, including recalls to prison.

We’re recruiting to a range of roles, but common to everyone in the team will be a passion for working with people with experience of the criminal justice system and other marginalised groups and a belief that everyone can turn their life around regardless of past or present circumstances.

The Deputy Service Manager (Nights) will:

  • Provide leadership and managerial oversight of the service, ensuring it delivers the highest possible standards of support and risk management
  • Support the mobilisation, implementation and quality assurance of the service
  • Work with the Service Manage to develop and embed a coaching environment that supports all staff to fulfil their potential, ensuring all staff receive adequate training and supervision
  • Line management of up to 10 direct reports, including 6-weekly supervisions, annual appraisal and mid-year review
  • Support robust monitoring, reporting and security arrangements to ensure the service is safe 24-hours per day and complies with HMPPS security regulations
  • Ensure the service is always adequately staffed and offers a comprehensive programme of meaningful activities and interventions for residents
  • Work towards and achieve Enabling Environments accreditation and ensure the service provides an asset-based approach to resettlement that challenges the stigma our residents face
  • Support Health and Safety on the premises, working closely with our Housing and Maintenance team and HMPPS

Experience Required:

  • Direct experience of working with vulnerable adults, ideally in a criminal justice setting
  • Experience of managing staff in a justice or social care setting
  • Good understanding of the principles of staff development and management, e.g., supervision, appraisal & training
  • Thorough understanding of risk management, ideally within a criminal justice lens
  • Proven ability to provide clear leadership and management to a team
  • Excellent communication skills both written and oral, including report writing and presentations
  • Proficient ICT skills, including use of Word, Excel and PowerPoint; and ability to learn new software packages and case management systems quickly
  • Autonomous and able to take initiative and make informed decisions under pressure

If you think you have the passion, creativity and tenacity to make a real difference to people’s lives, challenge stigma and make our communities safer, we would love to hear from you!

Due to the urgency of the role, we reserve the right to bring the closing date forward, therefore encourage you to submit your application as soon as possible.

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