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Job title
Deputy Manager (Floating Support Services)
Work location
Luton, Bedfordshire
£13, 443 per annum (pro rated for part time)
Hours per week
Shift pattern
Monday to Friday (with occasional evening/weekends as and when required)
Closing date
29 August 2022

Job overview

We are currently recruiting for a dynamic and passionate individual to join us as a part-time Deputy Service Manager (20 hours per week) in our Synergy services based in Luton, Bedfordshire, in driving continuous improvement and supporting people experiencing severe mental health issues and complex needs towards positive, sustainable recovery.

Our Synergy Service is an integrated support service with emphasis on prevention, early intervention and integration for people who are at risk of losing their independence. The service provides tailored support to clients aged 16+ over a maximum of two years, to improve their opportunity to live successfully in the community. The ethos of the service is to enable, empower and encourage individuals to develop the skills and tools to manage their accommodation, tenancies and health & wellbeing.

Working alongside the Service Manager, you will help deliver the highest standards of service quality, performance, and improvements across their service through excellent leadership and embodiment of the values of the organisation. This role will be busy and varied, you’ll be responsible for ensuring the skills within the team are deployed effectively, ensuring all staff have appropriate training and development plans in place, supporting with staff appraisals and supervisions and implementing the organisations' policies and procedures all while ensuring the highest level of care is delivered to service users.

The successful candidate will be an enthusiastic and self-motivated individual who is passionate about promoting positive outcomes and independence for the people we support. Along with sound knowledge and practical application of key legislations including Mental Health Act; Health and Social Care Act and others, you will have the ability to work flexibly and respond to the changing needs of our service users within an environment that is empathetic but firm in their approach to supporting both our staff members and those we support.

Experience Required:

  • NVQ / Diploma Level 4 in Health & Social Care / Mental Health or professional equivalent
  • Direct experience of service delivery within a mental health environment or similar services
  • Team management experience with the ability to work under challenging circumstances
  • A good understanding of the needs of vulnerable households, both families and single individuals
  • Proven ability to provide clear leadership and management to a team
  • Experience of housing management including voids and evictions
  • Knowledge and practical application of key legislation – mental health, criminal justice, social care and housing etc
  • Ability to influence and form strong relationships with commissioning bodies and professional agencies
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