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Job title
Support Lead
Work location
Luton, Bedfordshire
Salary
£20, 785 per annum
Contract
Permanent
Hours per week
20 / 37.5
Shift pattern
Monday - Friday
Closing date
31 October 2021

Job overview

We are looking for a 3 x Support Leads to join our dynamic team in Luton to provide proactive support to service users who may have a history of/or at risk of offending/re-offending due to mental health concerns.

  • 2 x Support Lead - 37.5 hours (Full time)
  • 1 x Support Lead - 20 hours (Part time)

As a Support Lead, you will have direct experience of working with adults who have mental health and complex needs; homeless or those at risk of homelessness. You must be able to demonstrate your understanding of the housing and social needs of this client group, therefore if you are passionate about improving the lives of people we support, then we want to hear from you.

Key Responsibilities:

  • Ensuring all individuals assigned to case load have a comprehensive assessment fully completed to a suitably high standard.
  • Create and implement support plans with Service Users with realistic and timed outcomes set by the individual.
  • Liaise with referral agencies in regards to multi-disciplinary approaches, either pre-referral or once engaged with the service.
  • To adhere to local procedures in regards to case management, including the transition from support worker to support assistant.
  • Create and maintain strong working relationships with local housing representatives including, but not limited to; Homeless Prevention Officers, Local Landlords, Housing Benefit Team, Allocations Department, Temporary Accommodation, Housing Associations, Hostels, Supported Housing Schemes, Rehab Facilities.
  • To understand and adopt the local and central organisational targets and objectives.

Skills Required:

  • Appropriate professional qualification: NVQ / Diploma Level 3 in Health & Social Care / Mental Health / Housing or professional equivalent
  • Experience of working with individuals who have an offending history, or who are at risk of offending
  • Practical experience of drafting and agreeing support plans and providing appropriate interventions for service user
  • Experience of working with individuals who have; diagnosed or undiagnosed mental health conditions, learning disabilities, homeless or those at risk of homelessness, offending behaviour
  • Proven evidence and experience of successful reintegration of service users into the community
  • Understanding and practical application of key legislation regarding social care, housing and mental health
  • Excellent and proven ability to form effective positive and motivational relationships
  • Able to influence and negotiate positive outcomes with service users external agencies
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