Penrose Synergy become Hate Crime Reporting Centre


Penrose Synergy service in Luton is now confirmed as a Third Party Hate Crime Reporting Centre, working in conjunction with Bedfordshire Police. Six Penrose staff completed their awareness training this month.¬†They are now trained in this specialist reporting, via the ‘True Vision‘ website.

Emmeline Irvine, Business and Enterprise Manager, said: “Penrose services in Luton support around 400 people at any one time, each presenting with varying support needs, relating to their personal circumstances and mental and physical wellbeing. The demographics of our service users mirrors the diverse demographics of Luton, making Penrose Synergy a prime location for a Third Party Hate Crime Reporting Centre. Our Synergy service is well know to the community and stakeholders, and the central location of the hub is accessible to anyone in Luton who needs support to report a hate crime.”

James Hart, the Hate Crime Tactical Lead at Bedfordshire Police, said: “Hate crime should not be tolerated. If you are a victim, we encourage you to report it.”

Anyone wishing to report a hate crime can do so by:

  • visiting the Penrose Synergy office at Victoria House, Victoria St, Luton LU1 2UA (Monday to Friday, 8am to 6pm)
  • calling the Penrose Synergy office on 01582 343 230 (Monday to Friday, 8am to 6pm).
  • reporting online via the True Vision website (please note: in cases where the offender is still present or may return, or anyone is seriously hurt or in danger, you should call 999).

To find out more information about this nationwide initiative, please visit the True Vision website.

Penrose are a founder member of the Social Interest Group. For more information about their work, visit the Penrose website.

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